Termination of Agency Relationships Announcement

As a leading manufacturer in the fire safety industry, Better Technology Group is committed to continuously improving our services and customer experience. To align with our evolving business strategy, we hereby announce the termination of all agency relationships with our distributors and agents, effective immediately.Please refer to this next：

Why Are We Making This Change?

1. Direct Customer Engagement
   By eliminating intermediaries, we can communicate directly with customers, ensuring they receive accurate product information, better pricing, and faster support.

2. Improved Service and Support
   Direct engagement allows us to provide enhanced after-sales service, technical support, and tailored solutions for fire protection projects.

3. Greater Product Availability & Pricing Transparency
   Customers will now have access to competitive pricing and a more reliable supply chain, free from third-party markup or availability constraints.

What This Means for Our Customers

• All previous agency agreements are officially nullified.
• Customers can now purchase fire pumps directly from Better Technology Group.
• We remain fully committed to providing UL-listed, NFPA 20-compliant fire pumps with the same level of quality and reliability.
• Existing customers with ongoing projects can contact us directly for assistance regarding orders, warranties, or technical support.

Looking Ahead

This transition marks a new chapter for Better Technology Group, strengthening our position as a global leader in fire pump manufacturing. By streamlining our sales and support structure, we are dedicated to delivering greater value and efficiency to our customers worldwide.

For further inquiries or to place direct orders, please contact us at: